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Once your verification request has been approved, you'll receive an email with a 24-digit product registration code.
Make note of your serial number and enter it when prompted during registration of your product.
Make sure that you retain the serial number in case you ever need to update your product or receive product support in the future.
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Make sure that you typed the code correctly. Redemption codes contain both letters and numbers, so you should ensure you are not mistaking numbers such as zero and one with letters like "0" and "I." You may also want to try using a different browser while redeeming your code.
Please submit a case to our Technical Support team with any information associated with your Activation Code, such as the email address you used during purchase, a valid receipt, and where you purchased from. Do not include your credit card number.
